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Privacy Policy
Privacy Policy
Last updated: 23.09.2026
Leora Social, operated by Leah Burchell (ABN 19 729 960 349), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what personal information Leora Social may
collect, how it is used and how you can contact us about your information.
01 - INFORMATION WE COLLECT
Depending on how you interact with Leora Social, we may collect information such as:
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Name and business name
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Email address
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Phone number
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Business and contact details
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Information about your brand, business and social media goals
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Information provided through client questionnaires, forms or
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consultations
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Payment and invoicing information
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Content, images, video and other materials provided to us for the
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purpose of completing services
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Information provided when you contact or communicate with us
We only collect information that is reasonably necessary for our business activities and the services we provide.
02 - HOW WE COLLECT INFORMATION
We may collect personal information when you:
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Contact Leora Social
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Book a consultation
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Request a quote or proposal
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Become a client
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Complete a client form or questionnaire
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Communicate with us by email or other communication channels
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Provide information or content as part of a project
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Make a payment or receive an invoice
Information may be collected directly from you or through platforms and services used to operate the business.
03 - CLIENT CONTENT
Content provided to Leora Social, including photographs, videos, brand materials, documents and other project assets, will be used for the purpose of providing the agreed services.
Where agreed as part of our services, Leora Social may use completed client work for its portfolio, website, social media and marketing.
We will not intentionally publish confidential or private client information without appropriate permission.
04 - HOW WE USE YOUR INFORMATION
We may use personal information to:
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Respond to enquiries
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Schedule consultations and services
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Prepare quotes, proposals and invoices
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Provide and manage services
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Communicate with clients
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Plan and manage projects
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Process payments
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Maintain business and financial records
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Improve our services and business processes
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Send relevant business communications where permitted
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Meet legal or administrative obligations
We will not use your personal information for unrelated purposes unless permitted or required by law.
05 - STORAGE & SECURITY
Leora Social takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Information may be stored using third-party services and platforms used to operate the business, such as email, cloud storage, booking, invoicing and project management platforms.
Access to information is limited to what is reasonably required to operate the business and provide services.
06 - THIRD-PARTY SERVICES
Leora Social may use third-party platforms and service providers to
operate the business and provide services.
These may include services used for:
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Email and cloud storage
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Booking and scheduling
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Invoicing and payments
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Project management
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Content creation and design
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Website hosting and communication
These providers may have their own privacy policies and may store or process information outside Australia.
07 - ACCESS & CORRECTION
You may contact Leora Social to request access to personal information we hold about you or to request that incorrect information be corrected.
Requests can be made by contacting:
We will respond to requests within a reasonable timeframe and in accordance with any applicable privacy obligations.
08 - PRIVACY CONCERNS & COMPLAINTS
If you have a question, concern or complaint about how your personal information has been handled, please contact Leora Social first so we can work with you to resolve the matter.
Email: leah@leorasocial.com.au
We will review and respond to privacy concerns within a reasonable timeframe.
09 - UPDATES TO THIS POLICY
This Privacy Policy may be updated from time to time to reflect changes to Leora Social's business, services or information-handling practices.
The latest version will include the date it was last updated.